Legal
Please read these terms carefully before placing your order. By submitting photographs and placing a commission with First Light, you agree to the terms set out below.
Last updated: May 2026
These Terms of Service ("Terms") govern your use of the First Light Heirloom Books website and services, including the photo submission portal and any commission you place with us. By accessing our website, submitting photographs, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, do not use our services or submit photographs through our portal.
These Terms apply to all visitors, customers, and others who access or use our services. First Light Heirloom Books reserves the right to update these Terms at any time. Continued use of our services after any update constitutes acceptance of the revised Terms.
First Light Heirloom Books creates custom, hand-bound heirloom storybooks from photographs submitted by customers. Each book is a unique, made-to-order product that involves the transformation of submitted photographs into original illustrations, printed on archival materials and bound by hand.
We reserve the right to refuse service to anyone for any reason at any time. We may also discontinue, modify, or change our services at any time without notice.
An order is considered placed when you complete the submission form, upload your photographs, and submit your payment. By placing an order you confirm that:
We will confirm receipt of your order by email within two business days. This confirmation does not constitute acceptance of your order — we reserve the right to decline any order at our discretion, in which case a full refund will be issued.
Pricing is as stated on our website at the time of order and is subject to change. All prices are in US dollars and do not include any applicable taxes or import duties that may apply in your country.
This section is important. Please read it carefully before submitting photographs.
By submitting photographs through our portal, you represent and warrant that: you own the photographs or hold all necessary rights and permissions to submit them for the purpose of creating a custom book; the photographs do not infringe the copyright, privacy, or any other rights of any third party; you have obtained any necessary consents from individuals pictured in the photographs; and you are legally permitted to share the photographs with us for commercial processing.
License you grant us: By submitting photographs, you grant First Light Heirloom Books a limited, non-exclusive, non-transferable license to use, reproduce, and process your photographs solely for the purpose of creating your commissioned book. This license ends when your order is complete and your photographs are deleted from our systems, as described in our Privacy Policy.
What we will never do: We will not use your photographs in marketing, advertising, social media, AI training data, or any other purpose beyond fulfilling your order without your explicit written consent.
You submit photographs at your own risk. First Light Heirloom Books accepts no responsibility for photographs submitted without the necessary rights, permissions, or consents. Any claims, costs, damages, or liabilities arising from the unauthorized submission of photographs are solely your responsibility. By submitting, you agree to hold First Light harmless from any such claims.
You acknowledge that once photographs have been used to begin production of your book, they cannot be recalled or substituted without incurring additional fees and production delays.
To create your book, we use trusted third-party services, including technology providers that assist with image processing. We want to be transparent about how this works.
Image processing via API: Your photographs may be processed using the OpenAI API — a secure, enterprise-grade interface — to assist in generating the artistic illustrations for your book. This is distinct from the consumer ChatGPT application. Under OpenAI's API terms, data submitted through the API is not used to train OpenAI's models by default. Your images are processed solely to fulfill your order and are not retained by OpenAI beyond their standard 30-day abuse-monitoring window, after which they are deleted.
Your images are not used to train AI: We do not use your photographs, and do not permit our third-party providers to use your photographs, for the purpose of training, fine-tuning, or improving any artificial intelligence or machine learning model.
Third-party terms: While we carefully select our service providers and require them to handle your data responsibly, we are not responsible for the independent privacy practices or terms of third-party providers. By using our services you acknowledge that third-party processing is necessary to fulfill your order, and agree that First Light Heirloom Books shall not be liable for the acts or omissions of third-party service providers, provided we have exercised reasonable care in their selection.
Every First Light book is a unique, custom-made product created specifically for you. Because of this:
In the event of a dispute about the quality of your book, our liability is limited to the replacement of the book or a refund of the amount paid — whichever we determine is appropriate at our sole discretion.
To the fullest extent permitted by applicable law, First Light Heirloom Books, its owners, employees, contractors, and agents shall not be liable for:
Cap on liability: In all cases, our total liability to you for any claim arising from or related to your order or use of our services shall not exceed the total amount you paid to First Light Heirloom Books for the order giving rise to the claim. This cap applies regardless of the form of action, whether in contract, tort, or otherwise.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
You agree to defend, indemnify, and hold harmless First Light Heirloom Books and its owners, employees, contractors, agents, and successors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation survives the termination of these Terms and the completion of your order.
Your photographs: You retain full ownership of all photographs you submit. We do not claim any ownership rights over your original photographs.
The illustrations we create: The custom illustrations created by First Light for your book are original artistic works. Upon full payment of your order, you receive a personal, non-commercial license to use those illustrations for private, family, and personal purposes. You may not reproduce, sell, license, or use the illustrations for commercial purposes without our written consent.
Our brand and content: All content on our website — including text, design, images, and trademarks — belongs to First Light Heirloom Books and may not be reproduced or used without our written permission.
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of our services that cannot be resolved informally shall be submitted to binding arbitration in Sarasota County, Florida, in accordance with the rules of the American Arbitration Association. You waive your right to participate in a class action lawsuit or class-wide arbitration.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to update or modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify active customers by email.
Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have any questions about these Terms, please contact us:
We aim to respond to all enquiries within two business days.